Privacy Policy – C2P Group (Detailed)

C2P Group is committed to protecting the privacy and security of your personal and business information. This detailed Privacy Policy outlines the types of data we collect, how we use it, our legal basis for processing, and your rights regarding that information. This policy applies to all services offered by C2P Group and its subsidiaries, including C2P Consultants (management and technology consulting), C2P Solutions (software development and managed services), and C2P Ventures (investment and advisory services).

1. Types of Information We Collect

We may collect a variety of information from you or your organization, depending on your interaction with our services.

• Personal Information: This includes data that can identify you directly, such as your name, job title, company, email address, phone number, and professional credentials. We collect this when you fill out forms, subscribe to our newsletters, or engage with our team.
• Business & Transactional Information: Information related to your organization’s projects, contracts, payment details, and service delivery history. This may include project scope, deliverables, and confidential business data necessary to fulfill our contractual obligations.
• Technical & Usage Information: Data automatically collected when you visit our websites or use our digital platforms. This includes your IP address, browser type, device type, operating system, and a record of the pages you visit.
• Cookies & Tracking Data: Small data files stored on your device. We use these to understand your preferences, improve site functionality, and for analytics. For a detailed explanation, please refer to our separate Cookie Policy.
• Sensitive/Confidential Business Data: In the course of our consulting and development projects, we may be provided with sensitive or confidential business information, such as financial data, intellectual property, or strategic plans. This data is handled with the highest level of security and confidentiality under strict contractual agreements.

2. How We Collect Your Data

• Directly from You: When you complete contact forms, submit project requests, or communicate with us via email, phone, or in person.
• Through Our Services: We collect data related to your use of our platforms, services, and project portals.
• Via Cookies and Automated Technologies: As you interact with our website, we automatically collect technical data using cookies and similar tracking technologies.
• From Third Parties: We may receive information from public databases, professional networking sites (like LinkedIn), or trusted partners to enhance the accuracy of our records and provide relevant services.

3. How We Use Your Data

We use the data we collect for the following purposes:

• Service Delivery and Operations: To provide and manage the consulting, technology, and advisory services you have requested.
• Communication and Support: To respond to your inquiries, provide technical support, and send service-related notifications.
• Service Improvement: To analyze usage patterns and feedback to improve our offerings, develop new products, and enhance the user experience.
• Marketing and Business Development: To send you relevant updates, newsletters, and information about our services and industry insights, where we have a legitimate interest or your consent to do so.
• Compliance and Fraud Prevention: To comply with legal obligations, enforce our terms of service, and prevent fraudulent activities.

4. Legal Basis for Processing Your Data

We process your data only when we have a valid legal basis, which includes:

• Contractual Necessity: The processing is necessary to perform a contract with you or your organization, such as delivering a consulting project.
• Legitimate Interests: The processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms. Examples include improving our services, marketing, and fraud prevention.
• Consent: We may rely on your explicit consent for certain types of processing, such as sending specific marketing communications. You have the right to withdraw your consent at any time.
• Legal Obligations: We may process your data to comply with legal requirements, such as tax laws or regulatory mandates.

We adhere to global data protection principles, including the European Union’s GDPR, the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL), and other applicable data protection laws in the UAE and wider GCC region.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Trusted Partners and Vendors: Service providers who assist us in our operations, such as hosting providers, CRM systems, and email service platforms. These partners are required to protect your data with similar security standards.
• Regulatory and Legal Authorities: If required by law, we may disclose your data to government authorities or regulatory bodies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any such change.

6. International Data Transfers

As a global enterprise, C2P Group may transfer and process your data in countries outside your own. When we transfer your data, we implement appropriate safeguards to ensure it remains protected in accordance with this policy. This may include using Standard Contractual Clauses (SCCs) or other recognized transfer mechanisms. [Insert transfer safeguard details]

7. Data Security

We employ a range of security measures to protect your data from unauthorized access, loss, or misuse. Our measures include physical, electronic, and procedural safeguards. We use SSL/TLS encryption for data in transit, implement Multi-Factor Authentication (MFA), and use Role-Based Access Control (RBAC) to limit data access to authorized personnel. Our security practices are regularly audited, and we strive to align with international standards such as ISO 27001.

8. Data Retention Policy

We retain your personal and business data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, and reporting requirements. The retention period varies depending on the type of data and the nature of our relationship:

• Client Data: Typically retained for the duration of the engagement and for 5–10 years thereafter, as required by law or for record-keeping.
• Former Client Data: Retained for a limited period to facilitate future engagements or address legal inquiries.
• Inactive Accounts: Data associated with inactive accounts may be anonymized or deleted after a period of 2–5 years.

9. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can ask us to correct any inaccurate or incomplete data.
• Right to Deletion: You can request that we delete your data under certain circumstances (also known as the “right to be forgotten”).
• Right to Portability: You can request to receive your data in a structured, commonly used format.
• Right to Withdraw Consent: You can withdraw your consent for data processing at any time.

To exercise any of these rights, please submit a written request to privacy@core2plus.com. For example, to request data access, email privacy@core2plus.com with the subject “Data Request – [Your Name]” and provide a brief description of your request in the email body.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. These cookies help us remember your preferences, understand how you interact with our site, and improve our services. We use both first-party and third-party cookies. For a comprehensive overview of the types of cookies we use, their purpose, and how you can manage your preferences, please see our dedicated Cookie Policy.

11. Third-Party Links & Integrations

Our website may contain links to third-party websites and integrations. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Children’s Privacy

Our services are not directed at children under the age of 18, and we do not knowingly collect personal data from them. If we become aware that we have collected information from a child without parental consent, we will take steps to remove that information from our servers.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with a revised “Last Updated” date.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

• Email: privacy@core2plus.com
• Offices: Dubai | Riyadh | Muscat | Karachi

Last Updated: [Insert Date]

Cookie Policy – C2P Group (Detailed)

This Cookie Policy provides a detailed overview of what cookies are, the types of cookies we use on our websites, and how you can control your cookie preferences.

This website uses cookies to ensure you get the best experience. Accept All Manage Preferences Decline Non-Essential

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website’s owners. Cookies allow a site to remember your actions and preferences over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. Types of Cookies We Use

• Essential Cookies: These cookies are strictly necessary for the core functionality of our website. They enable basic features like secure logins, shopping carts, and site navigation. The website cannot function properly without these cookies, and they cannot be disabled.
• Performance/Analytics Cookies: These cookies collect anonymous information about how visitors use our website, such as which pages are visited most often and if visitors receive error messages. This data helps us analyze and improve our website’s performance and design.
• Functional/Preference Cookies: These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.
• Marketing/Advertising Cookies: These cookies are used to deliver relevant advertisements to you based on your interests and browsing behavior. They are also used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

3. Examples of Cookies We Use

• Google Analytics: We use Google Analytics for performance and analytics purposes. It tracks user interactions on our site, providing insights into traffic sources, user behavior, and content popularity.
• Facebook Pixel: This is a marketing cookie that helps us understand how users interact with our site after seeing our ads on Facebook. It allows us to measure the effectiveness of our advertising campaigns and deliver more relevant content.
• Third-Party Session Cookies: We may use third-party service providers (e.g., payment processors, CRM systems) that place their own session cookies to manage the user experience for specific functionalities.

4. How Long Cookies Persist

• Session Cookies: These are temporary cookies that remain on your device only for the duration of your browsing session. They are deleted as soon as you close your browser.
• Persistent Cookies: These cookies remain on your device for a set period of time or until you manually delete them. For example, a cookie might remember your login information for a period of one month. The duration can range from a few hours to several years.

5. How We Use Cookies

• Site Functionality: To enable critical website features and ensure a smooth user experience.
• Analytics & Improvement: To collect aggregated data on user behavior to improve our website content and functionality.
• Personalization: To tailor the website experience to your preferences.
• Retargeting & Advertising: To show you relevant ads on other websites after you have visited ours.

6. How Users Can Control Cookies

You have the right to decide whether to accept or reject cookies. You can manage your preferences through the following methods:

• Browser Settings: Most browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser. Be aware that disabling cookies may affect the functionality of many websites, including ours.
• Cookie Banner Preferences: Our website provides a cookie banner or pop-up that allows you to manage your preferences and opt in or out of specific cookie categories (e.g., marketing or performance cookies) directly on the site.
• Opt-Out Links: You can opt out of certain third-party advertising cookies directly through the provider’s opt-out pages. For example, you can opt out of Google Analytics without affecting how you visit our site.

7. Third-Party Cookies & Partners

Some of the cookies on our website are placed by third-party services that we use to enhance our site. These include social media widgets, embedded content (e.g., YouTube videos), and Content Delivery Networks (CDNs) for faster loading times. These third parties may use their own cookies to collect data about your online activities across different websites. We do not have control over these cookies or the data they collect. We recommend you review their privacy and cookie policies for more information.

8. Consequences of Disabling Cookies

If you choose to disable or decline certain cookies, some features of our website may not function as intended. For instance, essential cookies are required for the website to work, while disabling functional cookies may prevent certain personalized features from working correctly.

9. Contact & More Information

For more details on how we protect and use your personal data, please refer to our full Privacy Policy. If you have any questions about this Cookie Policy, you can contact us at:

• Email: privacy@core2plus.com